Whatever business you are running, you will eventually run into the hardest nut to crack – a manager who is pickled in old ways, deeply invested in the status quo and heavily supported by the insidious political subsystem.
Unless you are the owner of the business, your head could be on the block unless you handle the resistor or resistors effectively. Suddenly without wanting it you are reluctantly thrust into the role of the “change agent”. You are the one who is going to have to sell the change to the hard-core resistor. Continue reading “The hardest nut to crack – the resistant manager”
A small business that specialises in a range of products made from honey had a small stand outside a large Dis-Chem pharmacy, a health and beauty discounter. There were so many products made from raw honey and beeswax, together with the other ingredients, that the stand looked confusing. No potential customers were visiting the stand. What went wrong? Continue reading “Is your product and offering compelling in this market?”
Sometimes we get trapped in our fears. No place to turn to. Or so we think.
A middle age woman wrote to an agony aunt telling her that she hadn’t been romantically intimate with a man for five years and asked how she could get out this cage she had trapped itself inside of. The agony aunt recognised and acknowledged the woman’s situation. She praised where the woman crying out for help was in her life and acknowledged how difficult it was to get back into relationships and feel intimacy, friendship and trust again. If she continued creating greater mental barriers, the more difficult things would become.
I knew this guy once who was always right about everything. I’m not trying to pick on him but use his attitude as an example. When you were having a conversation with him, he would tell you what was the best car, the superior whiskey, and even the best place to buy clothes.
In his need to always be right, you couldn’t get a word in edge ways or persuade him to an alternative or different point of view. It’s interesting that he still ekes out a living in some backwater, barely scraping enough money together to keep his rigid lifestyle going.
A dog day care business faced stiff competition with similar businesses starting up. The owner decided to introduce new services such as caring for older, sickly pets, offering on-site vaccinations and placing webcams in the facility so owners could check their pets anytime. This innovation helped the business expand from 11 locations to 100 franchise outlets and wholly-owned shops.
The perception exists that small businesses are not as innovative as larger companies. Yet while this may be true for common village professionals like shopkeepers, real estate agents, plumbers, lawyers and doctors, many small business owners are highly innovative.