When estate agents first meet you, they promise the world.
They promise that they are going to contact you with regular reports, that they will be responsive to your cell phone calls and WhatsApp messages, and so on.
But the reality is far from what they promise.
Messages are answered only after repeated attempts to get hold of the agent.
Valuation certificates that are promised aren’t emailed until you send several reminders.
Even their own signboards fall down, and it takes them up to a week to do anything about it.
So what do you do?
If you complain to their bosses, they’ll have a million excuses and will actually slow down their service even more.
It pays to choose your estate agent very carefully.
You could end up with duds if you don’t do your homework.
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