A lot of business people don’t get into finding out about what’s happening with search engines. It’s stuff they leave to their techies. But there are some things business people should know — especially the smaller business person, where reputation and credibility count for a lot. Especially when social media lets anybody anywhere make comments any time about their company, often negative.

Google is the de facto search engine. That sounds stupid to say out loud, but it’s true. Most of us don’t even bother with Yahoo, Bing or DuckDuckGo because Google is so dominant. But there are pros and cons to the others worth considering, which we’ll get into later. We’ve also referenced the Search Engine Land article at the bottom if you want further information.

The Big Change: AI Is Now Doing the Talking

Google isn’t just listing your business anymore. It’s summarising it, judging it, and recommending it — often before a customer ever clicks through to your website. That’s a different game.

The clearest example came from Search Engine Land, which confirmed Google now generates AI review summaries inside search ads. Google’s AI scrapes reviews from across the web and writes a positive-only summary next to your ad. You can’t edit it. You can’t opt out.

Google decides whether it appears, based on how well it thinks your ad will perform. It’s live in the US, UK, Australia and India, across most industries. The message is blunt: your online reputation is now part of your paid advertising.

Four Changes Worth Knowing

AI Overviews have taken over the first screen. AI-written answers now appear in 68% of local searches. The traditional three-business Local Pack shows up in only 39% of those same searches. Your ranking still exists — customers just see it less.

The AI Local Pack is thinner. It shows fewer businesses, roughly a third of what the old Map Pack displayed. It also often drops the “call now” button, adding friction. Impressions are falling, but calls and direction requests are holding up. Browsing is down; intent is concentrated.

Your Google Business Profile is now an AI data source. It’s no longer a page waiting to be browsed — it’s the raw data AI reads before recommending anyone. AI checks whether your name, category, website and reviews all point to the same coherent business. Contradictory signals can knock you out before distance or review count is even considered. A profile left untouched for six months looks dormant.

Search is becoming answers, not links. Google calls AI Mode its biggest rebuild in 25 years, now default in nearly 200 countries. The question is no longer “can I rank?” It’s “will the model include me in its answer?” Consistency, structured facts and being cited across the web matter more than keyword volume.

What About the Other Search Engines?

Bing is the AI-heavy alternative. Around 34% of its searches are AI-driven, versus 19% on Google. It also weights direct keyword matching and social signals more heavily than Google does. If AI visibility matters to you, Bing is worth a look.

DuckDuckGo sells privacy, and it means it. It doesn’t track your searches or build a profile on you. Uniquely, it lets you switch AI features off entirely. Adoption is climbing fast among people tired of being profiled.

Yahoo is quietly still a giant — third most popular in the US, with around 700 million users across finance, sport, news and email. Its new “Scout” AI engine is more web-forward, keeping links to news prominent. Good for internet culture and trend questions.

Why This Matters to a Small Business

Search is still where customers find you. 68% of all online activity starts with a search engine. 82% of smartphone users rely on search to find local businesses.

SEO is cheaper than ads, and it compounds. You don’t pay per click, and you can compete with much bigger brands on a small budget. Ranking well also signals credibility — before anyone reads a word on your site.

Search is also fracturing. One results page can now show video, AI answers, social posts and directory listings. You can’t optimise for one channel and hope. You need to be findable wherever your customers look.

Google is absorbing the moment where customers compare and judge you. Your visibility no longer depends on appearing in a list. It depends on being picked — as one of the one or two answers AI is willing to show.

That makes reviews, consistent information and an active profile preconditions, not bonuses. Get the basics right across every platform, not just Google. And don’t leave it all to the techies.

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Reference: Google confirms AI-generated review summaries in Search ads — Search Engine Land
https://searchengineland.com/google-confirms-ai-generated-review-summaries-in-search-ads-498977

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Editorial Disclosure & Disclaimer

Financial News Daily is an independent business news syndicate and a wholly owned subsidiary of Idea Accelerator. We publish financial, environmental and corporate commentary for digital platforms, media outlets and organisations. Nothing published here constitutes investment, legal or financial advice. All opinions are editorial commentary on matters of public and economic interest.

I was speaking to a landscape architect yesterday who was very excited about using artificial intelligence to help her prepare quotes and costings for customers.

She was enthusiastic about the possibilities, and I could understand why. Preparing quotes can be a time-consuming business. You have to calculate materials, estimate labour, work out costs and arrive at a price that will make the job profitable.

For a small business owner, this is often the sort of work that gets done after hours, when the day’s business is over.

Now AI is helping to take some of that burden away.

I’ve been urging small business people to start using AI for various functions, and this conversation reinforced my view that we are witnessing a significant change in the way small businesses operate.

There is a lot of negative publicity about AI. Writers are concerned that it will produce inferior work, while the news is full of warnings about AI destroying jobs.

But while these debates continue, small business owners are quietly discovering something rather different.

AI is becoming their virtual assistant.

The assistant who doesn’t need a salary

Think about the typical small business owner.

You might be running a landscaping business, a coffee shop, a plumbing operation or a small professional practice.

You have to deal with customers, prepare quotations, manage your accounts, organise staff, schedule appointments, order supplies and follow up on outstanding business.

You might be very good at your trade, but that doesn’t necessarily mean you enjoy the administrative work that comes with running a business.

Hiring somebody to take care of these functions can be expensive. And employing people brings its own complications.

You have to pay salaries, manage performance and deal with the inevitable problems that arise when people don’t turn up for work, arrive late or fail to do what they are supposed to do.

There are also risks. A dishonest employee can steal from the business or abuse the trust placed in them.

For a small business operating on tight margins, employing an additional person to handle administrative work may simply not be financially viable.

This is where AI starts to make a real difference.

From information to action

The internet has already transformed small business.

Google gave business owners access to information that was previously difficult to obtain. Facebook and other social media platforms provided relatively inexpensive ways to promote their businesses and reach customers.

But AI is different.

It is moving beyond providing information and helping people write things. Increasingly, it can perform tasks.

A landscape architect can use AI to prepare an initial quotation. A business owner can use it to draft customer correspondence, organise appointments and follow up on enquiries.

AI can help prepare schedules, analyse costs, forecast demand and identify opportunities to improve profitability.

Some systems can even answer telephone calls, check availability and book appointments.

The important point is that AI is becoming capable of doing work that previously required somebody sitting behind a desk.

And that changes the economics of running a small business.

The landscape architect and the coffee shop

Consider the landscape architect I spoke to.

Instead of spending hours preparing quotations, she can use AI to help produce an initial estimate based on the work required, materials and labour.

She still needs to check the figures, apply her professional judgement and ensure that the quotation is accurate.

But AI can take care of much of the routine work involved in putting the quote together.

That means she can spend more time designing gardens, meeting customers and actually doing the work she enjoys.

Now consider a coffee shop owner.

The morning rush can be hectic. Customers arrive, orders have to be taken, coffee has to be made, and staff have to keep everything moving.

Meanwhile, the owner has to think about stock, staff schedules, supplier prices and the next day’s business.

AI can help forecast how much stock will be needed, identify when more staff are required and assist with ordering supplies.

It can also answer customer enquiries and, in some cases, take telephone orders.

The coffee shop owner may not need another person to perform all these administrative functions.

Instead, AI can help with some of the work, leaving the owner and staff to concentrate on serving customers.

The risks and the opportunities

Of course, AI is not infallible.

It can make mistakes, produce incorrect figures and misunderstand instructions.

A business owner who blindly accepts an AI-generated quotation could find that a job has been underpriced and that the business is losing money.

The same applies to costings, stock orders and financial forecasts.

Human judgement remains essential. The business owner is responsible for the decisions made and the work delivered to customers.

But these are reasons to use AI carefully, not reasons to dismiss it.

Small business owners have always had to adapt to new technology. The difference now is that AI is becoming accessible to people who don’t have the resources to employ specialist staff or invest in expensive systems.

A competitive advantage for small business

The implications are significant.

A small business owner who uses AI effectively can potentially operate with lower administrative costs, respond to customers more quickly and spend more time on the activities that generate revenue.

They may be able to do things that previously required employing another person.

This doesn’t necessarily mean that AI will replace all those jobs. It may mean that a small business can grow without having to increase its administrative staff at the same rate.

And for someone starting a business, the ability to handle more of the administrative work without immediately employing additional people could make the difference between getting started and remaining an employee.

There is plenty of debate about whether AI will destroy jobs. But there is another side to the story that deserves attention.

AI is giving small business owners access to capabilities that were previously available mainly to larger businesses with bigger budgets.

For the landscape architect, it means getting quotations and costings done more efficiently.

For the coffee shop owner, it means managing the business more effectively.

And for thousands of other small business owners, it could mean having a virtual assistant that helps them get through the day.

The real opportunity for small business is not that AI can write a clever paragraph. It’s that AI can help get the work done.

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Editorial Disclosure & Disclaimer

Financial News Daily is an independent business news syndicate and a wholly owned subsidiary of Idea Accelerator. We publish financial, environmental and corporate commentary for digital platforms, media outlets and organisations. Nothing published here constitutes investment, legal or financial advice. All opinions are editorial commentary on matters of public and economic interest.

With local government elections approaching, it is worth considering where voters are getting their political information. The days when newspapers, radio and television were the principal sources of news are long gone. We now have a multitude of digital platforms, each competing for our attention, and some are becoming more influential than others.

I read an interesting article in The Citizen about podcasts, arguing that competition among podcasters is encouraging sensationalism and potentially irresponsible reporting. It raises a broader question about the quality of information reaching the public, particularly when political parties are trying to persuade voters to support them.

Podcasts are increasingly part of the mix. They allow people to explore issues at length, hear different opinions and listen to commentators who might not have a platform in traditional broadcasting. But the same freedom allows people to make claims without necessarily subjecting them to the scrutiny expected of professional journalists.

Then there is social media, which has become an important source of news and political commentary. Facebook remains a significant player, while TikTok reaches audiences through short videos and increasingly sophisticated political messaging. X is a forum for political argument, although some of the contributions are little more than people shouting at one another.

WhatsApp is particularly interesting. Political parties can communicate directly with supporters through messages and groups, but ordinary community groups are also important. Residents discuss water shortages, potholes, refuse collection, electricity failures and crime. These might not begin as political conversations, but they soon become political when people start asking who is responsible and what their elected representatives are doing about it.

This is where local government elections differ from national politics. Residents can argue about political ideologies and party manifestos, but they also have to live with the consequences of municipal decisions. Johannesburg’s water crisis is a grim example of what happens when basic services fail. When people are worried about contaminated water and becoming ill, the issue is no longer an abstract political debate.

The question is how much influence the various information channels have on the way people vote. A party’s carefully crafted campaign message may be less persuasive than a neighbour’s account of an unresolved problem. Equally, a WhatsApp message containing inaccurate information can circulate through a community before anyone has checked whether it is true.

Where do blogs fit into this changing landscape?

I have a particular interest in this question because I run my own blog. I don’t spend much time commenting directly on political parties or their campaigns, but I do write about business, the economy, social issues and matters affecting our everyday lives. These subjects frequently have a political dimension, whether we acknowledge it or not.

Blogs are unlikely to rival the reach of Facebook, TikTok or WhatsApp. Nor do they have the resources of established news organisations. But they offer something that can be missing from the relentless flow of online content: an individual perspective, considered commentary and the opportunity to develop an argument beyond the immediate headline.

Independent bloggers do not need to compete with professional journalists in reporting every development. We can select the issues that interest us, examine their implications and offer readers a different way of looking at them. A blog can also provide a platform for subjects that receive relatively little attention elsewhere.

There is a qualification, of course. Publishing a blog does not automatically give its author influence. Readers have to find it, decide that it is worth their time and, ideally, share it with others. Social media is often the means by which an independent writer reaches a wider audience.

That makes the relationship between blogs and social media an interesting one. A blog provides the space for an argument; social media can help distribute it. One does not necessarily replace the other.

The same applies to political information generally. A newspaper report might prompt a podcast discussion, which is then shared in a WhatsApp group and debated on Facebook. By the time the conversation reaches an individual voter, the original reporting may have been supplemented by opinion, speculation and claims of varying reliability.

The difficulty for voters is deciding what to believe. The difficulty for political parties is reaching people across an increasingly fragmented media landscape. And the opportunity for independent writers is to provide something more useful than another contribution to the noise.

Ultimately, the medium matters less than the quality of the information it carries. Voters need to know what their prospective councillors intend to do, whether their promises are credible and how their municipalities are performing.

A podcast, a newspaper, a Facebook discussion or a blog can all contribute to that understanding. But when the water supply fails, the rubbish piles up or the roads deteriorate, residents have evidence of their own.

No political campaign can entirely talk its way around that.

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JSE companies: results to watch this week

Five listed companies are scheduled to release results during the week beginning Monday, 26 October 2026.

• Monday, 26 October — Pick n Pay Stores: Interim financial results for the 26 weeks ended 30 August 2026.

• Tuesday, 27 October — Santova: Interim results for the six months ended 31 August 2026.

• Thursday, 29 October — Datatec: Interim results.

• Friday, 30 October — Dis-Chem Pharmacies: Interim results.

• Friday, 30 October — Adcorp Holdings: Interim results.

The week’s announcements cover food retail, logistics, technology, pharmaceuticals and staffing services, offering a small cross-section of the South African corporate economy.

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Editorial Disclosure & Disclaimer

Financial News Daily is an independent business news syndicate and a wholly owned subsidiary of Idea Accelerator. We publish financial, environmental and corporate commentary for digital platforms, media outlets and organisations. Nothing published here constitutes investment, legal or financial advice. All opinions are editorial commentary on matters of public and economic interest.

Yesterday I went to the annual Cape Town International Kite Festival, organised by Cape Mental Health at Youngsfield Military Base in Ottery. What a fantastic time I had. I was in my element.

I’ve always loved flying kites, ever since I was a child. I remember making my own kites and flying them on Clovelly Beach in Cape Town. Later, when I was living in Randburg, I always had a kite ready for the windy months of August, when I enjoyed many hours flying it. Years ago, I also bought a beautiful kite for my son and daughter, which we used to fly together. I bought it in Kalk Bay while we were still living in Randburg.

I don’t know exactly what it is about kites that appeals to me so much. Perhaps it’s the colour against the blue sky, the interesting shapes or the sheer delight of watching a kite ride the wind and climb into the thermals. Once it’s airborne, it almost seems to develop a personality of its own, responding to the wind as you control it with a long string.

Whatever the attraction, I was in my element yesterday.

A carnival of colour and humanity

The festival was a wonderful spectacle. There were food stalls, craft and gift stalls, children’s rides and all the activity you’d expect at a carnival.

Coca-Cola had a large truck, with a woman standing on a stage throwing sweets to the children, many of whom arrived in droves. You could see the joy and enthusiasm on their faces. For many of these youngsters, it was clearly a very special outing, and one that would probably remain in their memories for a long time.

There were some scary-looking rides, too. Little cars went round and round, while the Mexican Hat spun its passengers about. Another contraption swirled and turned in a way that made my stomach churn just watching it. Count me out of that sort of entertainment!

Thank goodness the wind eventually picked up. This is Cape Town, after all, and a kite festival without wind would be a rather frustrating affair. The wind had eased overnight, and I imagine there were a few anxious participants wondering whether it would return. Fortunately, it did.

Even better, we had glorious sunshine. Cape Town has endured weeks of cold, wintry weather, so it was a pleasure to be outdoors in the warmth, surrounded by people enjoying themselves.

The food was part of the attraction. Parents were buying packets of chips, hamburgers, those amusing spiral-cut potatoes served on sticks, calamari, fish and all sorts of sweets and treats, including koeksisters. There was plenty to keep everyone happy, and the parents seemed to be enjoying the occasion almost as much as their children.

And everywhere you looked, children were flying kites. There were inexpensive kites available to buy, and the sky was filled with a colourful frenzy of them. It was a delight to see so many youngsters discovering the simple pleasure of getting a kite airborne.

International kite-flyers

Away from the carnival atmosphere was a more specialised area where international participants and members of the Western Cape Kite Flying Association gathered to fly their kites.

It was a much more relaxed scene. Some people sat in their camping chairs, sipping cold beers or cool drinks, while others concentrated on their kites. I noticed French children who had come with their parents, flying smaller kites that were beautiful in their own right.

I spoke to a man involved in Cape Mental Health’s transport arrangements for the festival, including the international visitors. He told me that participants had come from Germany, France and Austria, among other countries.

He also mentioned the price of some of the more elaborate kites. One, he said, cost around €7,000. Imagine spending that sort of money on a kite!

It gave me a glimpse of the serious side of what might otherwise appear to be a simple childhood pastime. For some people, kite-flying is an art form, a technical challenge and a passion that takes them around the world.

An event that brings people together

The man also told me about the festival’s previous venues. It had been held around Lakeside and Muizenberg in the past, but security concerns had contributed to the move to Youngsfield.

It would be wonderful to see an event like this held on a beach again. Muizenberg’s Surfers Corner might eventually be an option, once the redevelopment work has settled down. Long Beach at Kommetjie is another possibility, although there are practical considerations to take into account.

Youngsfield, however, is an excellent venue. It is centrally situated and draws people from neighbouring communities, including many who might not otherwise have the opportunity to attend an event of this kind.

The organisation was impeccable. It was as good as anything you’d expect at a major corporate function. There was ample parking, the admission charges were reasonable, and security personnel were on hand around the perimeter and near the parked cars. Everything seemed well managed, and I saw no unpleasant incidents.

What I enjoyed most, though, was the atmosphere.

There is something special about going to a festival where people mill about, queue for rides, buy food, chat to one another and watch kites filling the sky. Young and old, people from different backgrounds and communities, all gathered in one place to enjoy themselves.

It was a celebration of colour and humanity, and yesterday the weather added the finishing touch.

More than just a kite festival

There is also a deeper purpose behind the event.

The Cape Town International Kite Festival began in 1994 and has become established as Africa’s oldest kite festival. Organised by Cape Mental Health, it uses the uplifting spectacle of kites in the sky to raise awareness of mental health and challenge the stigma surrounding mental illness.

The festival also raises funds for the organisation’s work supporting people with mental health challenges, including children and adults in under-resourced communities. It combines entertainment with a worthwhile social purpose, bringing people together while helping to sustain essential community services.

That makes the occasion all the more meaningful.

For me, however, yesterday was also a reminder of the simple pleasures that can stay with us throughout our lives. I may have grown older, but put me in a field filled with colourful kites, a decent breeze and people enjoying themselves, and I’m as happy as a child.

Hats off to Cape Mental Health and everyone involved in organising such a superb event. I look forward to going again.

Articles are surfacing about renewed interest among American scientists in the threat of asteroids hitting Earth. It reminds me of the film Space Cowboys, starring Tommy Lee Jones, about a group of ageing astronauts called out of retirement to deal with a space emergency.

If you look at the history of large asteroids and other objects hitting Earth, the potential consequences are frightening. The 1908 Tunguska event in Siberia caused enormous damage, flattening thousands of square kilometres of forest. It was a relatively small object by asteroid standards.

The threat of a much larger asteroid striking Earth is considered a low-probability but high-consequence risk. It is unlikely to happen in our lifetime, but if it did, the devastation could be catastrophic. So why are scientists taking such an interest in the subject now?

An asteroid roughly three kilometres across could cause global devastation, although impacts of this magnitude are estimated to occur only once every several million years. Smaller objects capable of causing widespread regional destruction are more frequent, but remain extremely rare on human timescales.

The good news is that authorities say there are no known serious asteroid threats to Earth over at least the next 100 years. That doesn’t mean the risk is zero, however, and scientists are working on ways to protect the planet should a dangerous object be detected.

NASA has already made progress. In 2022, its Double Asteroid Redirection Test (DART) mission deliberately crashed a spacecraft into Dimorphos, a small asteroid moon, successfully changing its orbit around its parent asteroid. The experiment demonstrated that a spacecraft could alter an asteroid’s trajectory. Given sufficient warning, such a small nudge could potentially prevent a future collision.

Scientists are also investigating other deflection methods, including nuclear devices, while international teams participate in exercises designed to test how they would respond to a potential impact.

The question is whether we are adequately prepared for an event that could have devastating consequences. The chances of a major impact are remote, but the consequences are sufficiently serious to justify research and preparation.

Hollywood has long been fascinated by the prospect. Armageddon, the 1998 blockbuster starring Bruce Willis and Ben Affleck, imagined a Texas-sized asteroid hurtling towards Earth. Space Cowboys, released in 2000, featured Tommy Lee Jones and a team of ageing former astronauts confronting a different space-related crisis.

The films are entertaining, if not particularly scientific. But the underlying question is a serious one: if we discovered a large asteroid heading towards Earth, could we stop it?

Scientists are working towards an answer. And perhaps that is why the subject deserves more attention than it usually receives.

Further reading: Zero Hedge examines the renewed concern about asteroid impacts and the efforts being made to prepare for one.

Why Are Scientists Suddenly So Concerned About an Asteroid Hitting Earth? — Zero Hedge

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Editorial Disclosure & Disclaimer

Financial News Daily is an independent business news syndicate and a wholly owned subsidiary of Idea Accelerator. We publish financial, environmental and corporate commentary for digital platforms, media outlets and organisations. Nothing published here constitutes investment, legal or financial advice. All opinions are editorial commentary on matters of public and economic interest.

For this Friday business news wrap, we look at a few items that crossed our path this week.

The first was my reading of King Rat by James Clavell. At the end of the book, and I don’t want to give away any spoilers, the whole system collapses and people who once had power no longer have it. The ideas that supported the system, although wrong and sometimes barbaric, collapse with it. Their usefulness has come to an end.

It’s strange, but this got me thinking about the demise of CNA, the stationer and newsagent. I’m still thinking about it a lot. The need for stationery and similar items hasn’t disappeared, as PNA has demonstrated by picking up some of the market CNA left behind. I’d love to know what happened within CNA. It seems to me that the world changed around the company, while those in power continued operating within the old system. They no longer had the fresh ideas needed to save it.

Some retailers, meanwhile, have been capturing their markets for decades. Clicks released sound results this week, while Boxer, the wholesale and discount retailer, also performed well. These are companies that understand their customers and cater to their needs. They aren’t trying to reinvent demand; they’re meeting it. And they’re proving that the formula works.

Afrimat, the construction group, released satisfactory results this week, as did Famous Brands, the food franchise operation.

Speaking of Famous Brands, I sometimes crave a good old-fashioned Wimpy burger. But the classic burger now costs R100. It’s interesting to compare prices. When I was at Cape Town International Airport about three weeks ago, I had that same burger at Wimpy. Afterwards, I leafed through the menu and discovered that a mixed grill was approaching R300. The steak on the menu was also expensive — more than I would pay for a meal at a fine restaurant. In fact, I recently enjoyed a pepper fillet at a restaurant in Glencairn for less.

An interesting issue raised its head this week in Kalk Bay, where residents are furious with the owner of a restaurant operating on railway-leased land. New construction has effectively obliterated the children’s pool that was there.

But what really caught my eye was the residents’ call for musicians to boycott the restaurant by refusing to perform there. This seems unfair to the musicians.

I don’t know exactly who these residents are, but Kalk Bay is now one of the pricier places to live along the False Bay coastline, and many of its residents are presumably well-heeled. I found myself wondering how much skin they would put in the game themselves.

It just doesn’t seem right to ask struggling musicians to sacrifice paid performances. As we know, live music has battled in the aftermath of COVID, and musicians have always had a tough time making a living. To ask them to forgo a paying gig without offering an alternative seems unfair. It really doesn’t add up.

On the national mid-term budget, all I can say is that the levy relief, albeit small, is welcome. The finance minister is also focusing on providing capital injections and supporting capital formation so that the economy can become more productive.

As the saying goes, money makes the world go round. This is particularly true in a downbeat economy where everyone is striving to make a buck. Some have got it right and are living well. Others, and there are many, are struggling.

The more we understand where the opportunities lie, the better positioned we are to take advantage of them.

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Editorial Disclosure & Disclaimer

Financial News Daily is an independent business news syndicate and a wholly owned subsidiary of Idea Accelerator. We publish financial, environmental and corporate commentary for digital platforms, media outlets and organisations. Nothing published here constitutes investment, legal or financial advice. All opinions are editorial commentary on matters of public and economic interest.

So much advice is dished out, not only on the internet and social media, but also by people you meet, who give you all sorts of advice. Then there’s this cringe-worthy advice that radio jocks give. They’re basic homilies, sort of motherhood and apple pie stuff. I mean, really, who are they trying to impress? And they say it in the sincerest of voices, as if this is special knowledge.

Now I’m not decrying pieces of wisdom, particularly personally earned pieces of wisdom. That’s another story. But to trot out platitudes on all sorts of things, like life, health and relationships, come on, man. What gives them the right to say all this stuff?

And worst of all, on the radio yesterday was an absolute bore who gave all sorts of modern woo-woo advice with no scientific basis. He didn’t allow the presenter to get a word in edgeways, and she didn’t even challenge him on anything. She just sort of oohed and aahed, and that was it.

Luckily, you can just turn the radio down, and then you can’t hear it any more.

So what’s happening with where people get advice? And let’s not just talk about ordinary advice, like how to cook a meal or protect yourself from sunburn. Let’s talk about psychologists, especially clinical psychologists. Are they under threat from AI?

If you dig into this, you’ll find all sorts of opinions about what AI might mean for clinical psychologists.

For people in rural areas, including those in poorer countries such as South Africa and India, access to psychological services can be limited by cost and distance. AI offers an alternative. You can ask questions, describe what you’re experiencing and get a response without having to pay for a consultation.

And it’s not only people who cannot afford a psychologist who are turning to AI. Some use it to explore symptoms, wondering whether they might have depression, anxiety, ADHD or another condition.

This can be a useful starting point. AI might help people put their concerns into words and decide whether they need professional help. But an initial self-assessment is not a clinical diagnosis, however convincing the chatbot sounds.

What about more serious problems? An armed robbery, a brutal assault, abuse, a nasty divorce or a life-threatening illness can leave people struggling to cope.

Some might turn to AI for help, particularly if they cannot afford professional assistance. But this is where the limitations become more apparent. A clinical psychologist can explore a person’s background, ask probing questions and build an understanding of what is happening over time. AI can offer sympathetic responses, but sounding understanding and actually understanding someone are two different things.

Some people would say, of course, that you can solve your own problems. Just ask a friend. Somebody once said to me, “What do you need a psychologist for? Your friend can tell you if you’re an asshole or not.”

But that’s really superficial advice. A psychologist can help change your perception of something, or of yourself, which can be useful. A friend might give you an honest opinion, but that is not the same as professional psychological help.

Having said that, perhaps the over-reliance on psychologists has become too much these days. Not every unhappy experience requires a diagnosis, and not every difficult period in life calls for therapy. Sometimes we’re simply going through a rough patch and have to find our own way through it.

A useful tool, not a replacement

AI is also being used by psychologists themselves, including for administrative work and preparing educational material. So the technology may prove useful to the profession rather than simply taking business away from it.

The greater concern is that people may put too much faith in what AI tells them. A chatbot can sound authoritative while giving incorrect information, overlooking important symptoms or offering reassurance when someone needs professional help.

So are clinical psychologists really under threat from AI? Probably not in the way some might imagine. AI seems to be becoming a first port of call for some people seeking psychological advice, particularly those who cannot afford professional services. But there is a considerable difference between asking a chatbot about your problems and having a trained professional assess them.

AI might help you work out what you want to ask. It might even help you recognise that you need help. But a convincing answer isn’t necessarily a correct one. And when it comes to your mental health, that distinction matters.

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Editorial Disclosure & Disclaimer

Financial News Daily is an independent business news syndicate and a wholly owned subsidiary of Idea Accelerator. We publish financial, environmental and corporate commentary for digital platforms, media outlets and organisations. Nothing published here constitutes investment, legal or financial advice. All opinions are editorial commentary on matters of public and economic interest.

The rise of forecourt convenience stores was unfortunate for corner cafés. Many went out of business as the forecourt drive took over. There are now billions being made from forecourts.

But forecourt convenience stores come in many shapes and sizes, from the smallest grubby little ones to ones that look like smaller versions of modern supermarkets.

With petrol prices rocketing to levels that put pressure on household budgets, forecourt convenience stores face a growing challenge, amongst other competitive forces: how to persuade motorists to spend money in their shops when they’re already paying so much to fill their tanks.

Well, there are others that are, you know, working, the bakkie brigade, for example. They’ll come there and they’ll want to buy a sausage roll or a cup of coffee from the forecourt.

That gets onto the story of what people now want from those forecourt stores and what the forecourt store owners are doing. Basically they’re repositioning to find the biggest sellers, foodstuffs and other stuff that provide convenience, and any other convenience like coffee, ATMs, hot foods and deep-cut specials.

Well, this is all in theory, but let’s see how it pans out, because many people would still go to the corner store, although they are now owned by foreign nationals and they’ve dug themselves right inside residential communities, such as Kensington B for one in Randburg.

Talking about Randburg, there’s a forecourt shop there called Mnandi Market where the demographics of the market are such that the forecourt store is catering for that, having very cheap cake and bread and all sorts of cheap lines that draw people in from their cars after they’ve filled up with petrol, or they come there just to buy from that store.

It’s also got, last time I went into that store, was Bootlegger’s. Can you believe that? In a sort of downmarket area, they have a Bootlegger’s.

All of this is about trying to capture additional revenue, and that’s the problem with a lot of these filling stations, because their margins are pretty slim on the petrol. So they’re beefing up their margins with these stores that they’ve got. So the better these stores, the more money they make.

When I lived at the intersection between Craighall, Blairgowrie and Bordeaux, there was a forecourt opposite where I lived, and they had a very good mix of all sorts of things, from doughnuts to pizzas and Seattle Coffee, and they were trying out new things all the time. Oh yes, and they had their own menu of slap chips and hot dog rolls and all of that type of stuff. And they are well supported by the franchisor for specials on groceries.

Yet when you see the same type of franchise operating here in, say, Fish Hoek, there’s a poky, tiny little store with very little to offer, except a coffee machine and a few sausage rolls warming in an oven, and from time to time they have specials on fruit and vegetables, but that’s basically all.

So you have top stores to those that are really struggling. And the reason is because they’re not spending money. In other words, you’ve got to build proper facilities, shelving, equipment, etc. And if you’re not prepared to do that, well, you’re not really in the game.

You take a small main road like Fish Hoek Main Road, where you have four service stations, each with forecourt shops. The competition is pretty high, which brings another side to it.

With so many forecourt shops around, competition is intensifying. The smart operators know that selling petrol is no longer enough. They have to give customers a reason to stop, shop and spend.

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Editorial Disclosure & Disclaimer

Financial News Daily is an independent business news syndicate and a wholly owned subsidiary of Idea Accelerator. We publish financial, environmental and corporate commentary for digital platforms, media outlets and organisations. Nothing published here constitutes investment, legal or financial advice. All opinions are editorial commentary on matters of public and economic interest.

A lot of people are complaining about the weather here in Cape Town. People are wearing three layers of clothing because it’s so cold. Some say it feels exactly like winter, except there are more daylight hours. What’s going on? Have the winters now extended themselves? Is it because of global warming?

Meanwhile, in Johannesburg, people are diving for pools. They are having two to three showers a day, and the heat there is sweltering hot, up over the thirty-degree Celsius mark. So, this is very strange weather behaviour in Johannesburg. It seems like they don’t have spring anymore. They just go straight from winter into summer.

Yet in Cape Town, everyone was expecting, you know, things to improve around about the 21st of September. Here we are a month later, and it just goes on and on, and the weather forecast is very much the same for the next ten days. So when will summer come? No one knows. When will spring come? Or is this the type of spring now that we can expect? It’s crazy. Pity the retailers who are trying to make a killing from beachwear and summer outfits this season.

I passed, that was already about a month and a half ago, a shop, I think it was the White House, with a beautiful display of beachwear and beach towels. And I was thinking to myself, wow, what a different thing to be here in the Cape and see a display like this for beachwear, when in Johannesburg you would see summer swimwear but for pools.

Yet the problem I’m Cape Town is, where are the sales? Where are the people on the beach? The beach is too cold for people. Some people are even saying that they want to move away from the coast next year because of this cold that just persists.

So despite this rush to the coast by mainly retirees and people trying to get out of Johannesburg, now people are trying to go back to Johannesburg.

The weather in Cape Town is a big factor, and you’ve got to be able to handle lots of rainy weather, biting cold when the wind comes straight from the ocean, mainly southerlies in False Bay, and you’ve got to live with these miserable overcast days. And, you know, people in South Africa, they’re used to sunshine. So when the sun doesn’t shine, they’re not really in high spirits.

Anyway, we’ll take a brief look at what’s really going on with these weather patterns.

It feels like winter has overstayed its welcome in Cape Town, with freezing water temperatures keeping the beaches empty well into October while Joburgers are diving into pools and showering several times a day in a scorched-earth heatwave. According to meteorologists, this stark contrast comes down to a stubborn meteorological tug-of-war. Persistent, slow-moving cold fronts sweeping up from the South Atlantic continue to lock the Western Cape in a chilly marine microclimate, while the adjacent ocean—slow to shed its winter chill—acts like a massive natural air conditioner, keeping the coastal air damp and cold.

At the same time, high-pressure systems sitting over the interior are trapping intense sunshine and baking the Highveld. Weather experts note that these transitional seasons are increasingly prone to getting “stuck” due to atmospheric volatility and blocking pressure patterns.

While older locals in Cape Town might fondly recall strolling around in shorts and T-shirts even in winter years ago, these days climate disruption seems to stretch out the cold, leaving them shivering in the low teens while the rest of the country sizzles.

I think a lot of people, including many business people, can’t wait for summer, real summer weather, because then they can start making money hand over fist again.

Monday Morning Reckoning

News of violent unrest in Paris, amid protests against immigration, brings home a question that is becoming increasingly difficult to ignore: are governments failing their people across the world?

Immigration has become a major political issue throughout Europe, including Italy, Germany and the United Kingdom. The United States has its own problems.

In South Africa citizens took to the streets this year to protest against illegal immigration, forcing foreign nationals out of their communities. How successful these efforts have been is difficult to establish, particularly when reliable statistics are lacking.

But immigration is only one symptom of a much bigger problem. What has happened to governments?

In the United States, military action against another country has sent oil prices soaring, leaving ordinary citizens around the world to pay the price.

In South Africa, healthcare, education, social services and infrastructure are all under pressure. Corruption and the apparent inability to manage basic public services have become persistent features of the national life.

Governments are supposed to serve their citizens. People pay taxes and expect safe streets, functioning schools, accessible healthcare and reliable infrastructure. These are not unreasonable demands. They are the basic obligations of government.

Then there are the countries from which people flee in search of better lives. What has gone badly wrong in their own countries that they are prepared to leave everything behind? Or is the immigration orchestrated? The resulting migration places pressure on the countries receiving them, creating another set of problems for governments ill-equipped to deal with them.

The question is whether systems of government are still fit for purpose. Democracy has its shortcomings, not least politicians who appear more interested in retaining power than solving problems. But what is the alternative?

There seems no obvious replacement for government as the organising principle of society. The challenge is to make governments more accountable, competent and responsive to the people they serve.

Good news to end on

An old friend sent me an article about The Citizen newspaper, which is performing strongly and growing younger readers. This is encouraging news in an industry where newspapers are collapsing around the world.

The irony is that The Citizen was once a detested publication. Yet The Citizen has thrived. The leftist liberal publications that condemned it have disappeared long ago. The Citizen retains an editorial balance, offers objective reporting and commentary, and is an entertaining read. That last quality matters more than newspaper executives realise. The Citizen offers a reminder of good things that just get better.

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Editorial Disclosure & Disclaimer

Financial News Daily is an independent business news syndicate and a wholly owned subsidiary of Idea Accelerator. We publish financial, environmental and corporate commentary for digital platforms, media outlets and organisations. Nothing published here constitutes investment, legal or financial advice. All opinions are editorial commentary on matters of public and economic interest.