Without warning the Post Office in Sandton City shopping complex closed down in the first week of March. What happened is hard to decipher because the public messages outside were unclear and contradictory.
When the Post Office branch in the shopping centre closed down customers had to go to the branch in Benmore to collect their parcels or go to Bramley in Johannesburg to collect their post office box mail. Customers grumbled and left handwritten complaints on the signage at the post office branch.
I don’t want to get into any criticising of the Post Office but would rather look at its byzantine business model that is leaving money on the table for sharp private entrepreneurial business people. Continue reading “Wouldn’t it be nice if you could run your business like the post office”
