Do you take on any customer you can find or are you selective?

dazzled maniac Jim Morrison drowns out the hau...

I visited a new fast chicken and sit-down restaurant where the staff gave friendly and swift customer service. This service was so excellent that when the manager and co-owner came around to ask us were we happy with our meal, I asked him could he explain just one thing to me.

My question was: how come your staff are so helpful and friendly compared to the national chain of chicken restaurants that previously had a similar operation on the same premises? Continue reading “Do you take on any customer you can find or are you selective?”