The other evening I was speaking to a woman who ran three toy shops in different shopping centres but threw in the towel and closed all her shops because of labour problems.
As attitudes and mindsets changed in the external environment, she said that even staff who had been with her for many years just didn’t work as hard as they used to in the past. For example, when deliveries needed to be made on Friday afternoons they wouldn’t be keen to do them, saying that the work could be done on Monday. This presented a problem for her because she could not stock her stalls with specials for weekend customers.
Continue reading “The employment challenge for start-ups and small business”
