
I went into a small shopping centre the other day to take my clothes to the dry cleaner. The shopping centre was without electricity and the dry cleaning staff couldn’t accept my order because they don’t even have a manual system in place. The supermarket in the same centre was running its diesel generator to protect and preserve its perishable stock such as frozen products and refrigerated goods.
Power outages unfortunately affects the livelihoods of small business owners. In the instance that I mention, the power was out for two days. Water services that have been out in parts of the city have affected all sorts of small businesses including hair salons, gyms and car wash operations. Postal services have been down for more than three months with critical mail undelivered to small businesses. Yes, you may say that small businesses can use courier services but the costs for regular items can be astronomical. Continue reading “Does your small business have a business continuity plan?”
