On Sunday I popped into a stationery store in a shopping centre in Sandton, Johannesburg, and noticed that I was the only customer in the store.
“How’s business?” I asked the husband-and-wife owners. They have recently set up shop in the centre, moving from the more high-priced retail shopping space elsewhere in Sandton.
They told me how slow business has been now they are located at the back entrance of this shopping centre. Yes, they have attracted some of their old customers to their new location but winning new customers is proving difficult. Continue reading “The curious case of the shopping centre promotion levy”