This morning my cell phone internet connection went down. I called MTN, a giant network carrier, but could not get hold of anyone despite three calls.
My first call to their 808 number was 3 minutes and forty one seconds with no one answering. The second call I placed lasted 8 minutes and forty one seconds. I could not wait any longer because I had to attend a meeting. I made a third call but was cut off by the company. I therefore had to spend about 13 minutes on hold without anyone answering. Eventually after five hours the connection came back … without a word from MTN. Continue reading “Poor cell phone service providers bad for business”
