Small businesses are losing out by ignoring Twitter

English: All Day Breakfast Early morning custo...
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The other day I was talking to a restaurant owner who has become expert at using Twitter to build relationships with his customers. He finds it exciting because it relieves the boredom that sometimes creeps in during the day. Plus it gives him an opportunity to vent at things he finds wrong in society and elsewhere.

This is an example of a business person who has educated himself about the social Twitter site and uses it to communicate with customers, promote upcoming events, and publicise specials. His business tweets also help attract new and repeat customers to the shop. Continue reading “Small businesses are losing out by ignoring Twitter”