What sales channels will you choose to sell your new product or service?

Trolleys.
Trolleys. (Photo credit: Polycart)

When you have developed and tested your new product or service, you will need to choose what sales channels to use to maximise your sales.

These days in competitive and uncertain markets both business-to-business and consumer businesses need to select sales channels carefully because of the increased costs of distribution and face-to-face selling.

Start-ups and small businesses are increasingly using a mix of different sales channels. These may include a retail store, a direct sales person who calls on larger companies, agents to serve the business outside its home market and an online store. Continue reading “What sales channels will you choose to sell your new product or service?”

What stands in the way of our deal in negotiations?

450px-Istanbul_-_Museo_archeol._-_Trattato_di_Qadesh_fra_ittiti_ed_egizi_(1269_a.C.)_-_Foto_G._Dall'Orto_28-5-2006
Istanbul Archaeological Museum – Oriental pavilion. The tablet containing the Qadesh treaty between the Hittites and the Egyptians (1269 BC.) – Picture by: Giovanni Dall’Orto, May 28 2006.

Small business owners often don’t reach deals, deadlock in their negotiations or, worst of all, reach an agreement that isn’t viable and won’t be implemented.

The average or untrained small business negotiator may tend to achieve similar results from a negotiation time and time again but not know where they are going wrong. Yet many small business owners, solopreneurs and professional consultants who possess above-average negotiation skills conclude more favourable deals.

People have been negotiating since early times. One of the earliest negotiations I could find was a peace treaty reached between the Hittite and Egyptian empires after the ca. 1274 BC Battle of Kadesh. Although it is a treaty, it has elements of negotiation such as a mutual assistance pact against attacking third parties and repatriation of refugees.

Fast forward 3000 or so years and you will find the entrepreneurial financiers such as JP Morgan in the US and financier and industrialist George von Siemens in Europe who was one of the founders of the Deutsche Bank using negotiation to build industrial empires.

As modern management developed in large businesses as well as the smaller entrepreneurial firm, you’ll find many agreements were reached and decisions made through the use of multilateral decision-making – negotiation which is the fair exchange between two parties. Continue reading “What stands in the way of our deal in negotiations?”

This entrepreneur didn’t need an incubator to hatch a motorised surfboard business

English: Mavericks Surf Contest 2010. Français...
English: Mavericks Surf Contest 2010. Français : Édition 2010 du concours de surf de Mavericks. (Photo credit: Wikipedia)

Chris Preston, an Australian surfer who damaged his shoulder a few years ago, has come up with a motorised surfboard for injured surfers would like to surf again.

Preston and his co-director, his wife Natalie, are launching Power Boards which will sell about 20 boards a month. Board prices, depending on board length, range between $4,200 and $4,700.

This is a great start-up story of an entrepreneur who spotted an opportunity and is motivated enough to make a go of his idea. It interesting that his idea came out of his surfing experience.

A surfing experience also led Anna Jerstrom, a Swede, to an idea for the Calavera range of bikinis designed to stay on no matter how rough the surf while on a surfing camp in Costa Rica. Continue reading “This entrepreneur didn’t need an incubator to hatch a motorised surfboard business”

Before you leave your day job to build a business from your new product or service idea sharpen your skills and learn to sell

bunt, Farben, Geschäft, Verkauf, Ware, multico...
bunt, Farben, Geschäft, Verkauf, Ware, multicolored, colors, business, sales, commodity (Photo credit: Wikipedia)

The owner of a small business who sells accounting services gives this advice: before you leave your job at a large company know your profession well, sharpen your skills and learn how to sell services to clients. If you can’t sell 1000 hours with the resources and reputation of an established company behind you, he says, you will probably fail to do so on your own.

This is good advice for any rookie start-up business owner who has taken their brilliant idea for a new product or service, developed and tested it and now wants to build a business from it. For a product business you may need to sell at least your first, for example, 100 units part-time or on the side before you take the leap and go out on your own. Continue reading “Before you leave your day job to build a business from your new product or service idea sharpen your skills and learn to sell”

5 overlooked opportunities for your small business in this sick economy

Shipyard_Crane
Shipyard_Crane (Photo credit: shoebappa)

I heard this story once about a shipbuilder who would wait for an economic recession to build new ships. He could get labour, steel and services far cheaper when times were bad. By the time the economy mended itself and was growing again, the shipbuilder would sell his ships. Demand for ships was stronger again. That’s how he made big money.

This economic downturn has been running for five years. In South Africa, although we experienced 0.9 percent GDP growth in the first quarter (not unlike Mexico, at 0.8 GDP growth, mind you) we still haven’t gotten into negative territory. Some sectors have but here we are talking overall.

Look what the sick economy has brought: high administered prices, shocking energy spikes (electricity and petrol), tightening of cash and weak demand. As costs have risen so has inflation and wage demands. Small business has experience increased theft, stock loss and armed robberies.

Yet while many things are going south in this rocky economy, smart-thinking small business owners have been fine-tuning their costs, negotiating harder and sweeping out the dead wood.

Here are five overlooked opportunities for your small business in this sick economy: Continue reading “5 overlooked opportunities for your small business in this sick economy”

How innovation can help your business thrive in this economy

CyberPhysicalSystems

A new demonstration gearing solutions factory in Fellback, Germany, will continuously interlink machines, product equipment and semi-finished products via the Internet – so that specification of a gearwheel can be altered at the last minute.

 

The interlink process will be integrated into a “thinking” production operation known as cyber-physical systems. This will contribute towards securing the future of Germany’s industrial base.

 

Another innovation of the gearing solutions factory is that it has been designed to integrate into a densely populated urban environment. Eco-relevant issues such as noise, flue gas, waste, CO2 emissions, water and effluent as well as energy consumption are minimised.

 

This modern factory may be far removed from the everyday reality of small retail, service and manufacturing businesses in South Africa. Yet local business people need to be just as innovative in their thinking to thrive in this economy, especially businesses that export.

 

Where do new ideas come from? Without people, there are no ideas. How are ideas formed? An idea results from combinations, associations, connections and recombinations people make in their brains during conscious or unconscious thinking. Continue reading “How innovation can help your business thrive in this economy”

What small business owners can learn from Angelina Jolie about making tough decisions

English: Angelina Jolie at the Cannes film fes...
English: Angelina Jolie at the Cannes film festival. (Photo credit: Wikipedia)

When Angelina Jolie found out how high the risk of breast cancer was to her personally she decided to be proactive and minimise the risk by having a preventative double mastectomy.

Jolie did her homework. She got the facts to make an informed decision. Consulting her doctors she confirmed that she carries a “faulty” gene, BRCA1 and her risk was 87 percent for breast cancer and 50 percent for ovarian cancer.

She did not backpedal on making her decision. She did not play it safe. She demonstrated courage by making a difficult decision.

Small business owners are faced with tough decisions in this uncertain and difficult economy. Tough decisions have to be made to ensure small business survival whether yours is a retail store or you act as an independent consultant.

Here are 10 tough business decisions that small business owners face in these rough times: Continue reading “What small business owners can learn from Angelina Jolie about making tough decisions”

Why would you want to lose R1 million in Cape Town?

Table Mountain seen from Cape Town harbour's jetty
Table Mountain seen from Cape Town harbour’s jetty (Photo credit: Wikipedia)

I was sitting outside with the proprietor of an Italian restaurant in an up-market suburb in Johannesburg. We were talking about the specials on the menu. These included rabbit and goats. Her son was telling us how he sources the goat meat from the Northern Cape and the rabbit meat from a special supplier in Botswana. I’m not quite sure why the proprietor mentioned it but in her thick Italian accent she said people ask her to start the same restaurant in Cape Town but she doesn’t want to go there and lose R1 million.

Would you invest R1 million opening a business in Cape Town? Continue reading “Why would you want to lose R1 million in Cape Town?”

How much pain can you take before you act on your cash flow?

English: Fish seller in Kalk Bay, Cape Peninsu...
Fish sellers in Kalk Bay, Cape Peninsula, South Africa (Photo credit: Wikipedia)

One Christmas morning not too long ago I was walking after church with my children in Kalk Bay when I came across an old friend who I had fished with on the wooden commercial fishing boats when I was growing up. He looked in a bad way. One leg of his denim jeans was ripped. He had a gash on his big toe. His face said it all: he had a dreadful night alone on Christmas Eve.

I shook hands with my old fisherman friend and wished him Merry Christmas. We spoke briefly about fishing. There was a promise that someday we’d fish again on one of the commercial boats that go out from Kalk Bay hunting for yellowtail and snoek. Continue reading “How much pain can you take before you act on your cash flow?”