How do stores pick winning locations?

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It’s one of those things you only really notice once you start paying attention.

Why is there always a Vida e Caffè exactly where you need it? At a petrol station. In a busy shopping centre. On a high-traffic strip like Rondebosch, surrounded by students.

And more than that—it’s not just where they are. It’s how they show up.

The Rondebosch store feels different to one at a garage. The vibe shifts with the customer.

That’s not luck. That’s strategy.

At the same time, if you look around, you’ll see the other side of the story. Stores that didn’t quite get it right.

A Crispy Chicken near the station in Fish Hoek—closed.

Shoe City in Longbeach Mall—gone.

Foodeez in Fish Hoek—shut down.

An Express Looters discount grocery store in Plumstead—also closed.

This churn is happening all the time. Open. Close. Replace. Repeat.

Which raises the obvious question:

How do some businesses consistently pick winners, while others end up with lemons?

It’s not guesswork

The best operators don’t rely on instinct alone. They follow a fairly disciplined site-selection process.

At its core, it’s about one thing:

matching the business to the flow of people.

A coffee shop like Vida isn’t just selling coffee—it’s selling convenience. It needs people who are already moving: commuters, shoppers, students, people in a hurry.

That’s why you’ll find them in:

• high-traffic intersections

• petrol stations

• busy malls

• dense urban nodes

They’re not creating demand. They’re intercepting it.

What actually matters when choosing a location

When businesses evaluate a site, they’re juggling a combination of factors—not just one.

Foot traffic and flow

How many people pass by, and when? Morning rush? Lunch? Evenings?

Accessibility

Can you get in and out easily? Or is it a mission with traffic and awkward turns?

Visibility

Can you see the store clearly, or do you only notice it once you’ve already driven past?

Customer profile

Are these the right people? Students, families, office workers, tourists—they all behave differently.

Competition and neighbours

Sometimes being near competitors helps. Sometimes it kills you.

Parking and convenience

In South Africa, this is often make-or-break.

Rental economics

This is the silent killer. A great location at the wrong rent can sink a business.

The hidden factor: rent can break you

This came through clearly in a conversation I had with an art shop owner recently.

Their strategy isn’t just about finding good locations—it’s about owning the property where possible.

Why?

Because rental costs in high-traffic areas can be brutal. Even if the store performs well, rising rent can squeeze margins until the business becomes unsustainable.

That’s often what people miss when they see a store close.

It’s not always a lack of customers. Sometimes the numbers just stop working.

Why some concepts work better than others

Not all businesses need the same kind of location.

A coffee shop thrives on speed and frequency.

A restaurant cares more about timing—lunch vs dinner, weekday vs weekend.

A supermarket needs scale, parking, and repeat household shopping.

So the “perfect” location isn’t universal.

It depends entirely on the business model.

Put a grab-and-go coffee shop in a slow, low-traffic area—it struggles.

Put a destination restaurant in a rushed commuter node—it also struggles.

Data and real-world observation

The best operators combine data with real-world observation.

They’ll look at maps, traffic counts, and demographics—but they’ll also stand on-site and watch:

• Who walks past?

• What time do they come through?

• Do they stop—or keep moving?

Because in the end, spreadsheets don’t buy coffee. People do.

A big bet

Choosing a location is one of the biggest bets a business can make.

Get it right, and the location does half the work for you.

Get it wrong, and even a good concept can fail.

That’s why, when you see a Vida e Caffè exactly where you need it… it’s not coincidence.

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