A business adviser said the other day that with the rise of the mobile revolution, the size of your small business doesn’t matter nearly as much as how connected it is. The adviser encouraged start-ups and small businesses to learn how to manage a business on their phone or tablet and develop a social media or mobile marketing campaign to reach new customers.
With so many affordable tools available online to help promote small businesses it’s surprising that not more small businesses have a stronger online presence. In small retail businesses owners have relied so much on walk-in trade and their location that many have neglected to take their business online. Perhaps it’s because they may not know what to do and how online differs from selling in a retail store, for instance. Continue reading “Selling on price alone will harm your start-up – what’s a small business to do?”
A hamburger with a rim of lettuce sitting on a black plate against a black background with a black and red napkin on a black and white-dotted tablecloth. (Photo credit: Wikipedia)
A person I met recently talks about starting a hamburger restaurant business. At every opportunity he wants to talk about his hamburger restaurant business idea. But unfortunately he doesn’t get around to taking even one step towards realising his dream idea. Talk won’t get you anywhere. You’ve got to have a vision and a plan.
Personal voyages – your inner journeys – should begin with excitement. You’ve probably reached a point in your life where you’ve chosen to move on or move forward. But realistically, and in all honesty, personal voyages can start with uncertainty, trepidation and an empty feeling in your stomach.
This is not the right way to start anything so it’s best that you do some self-introspection and reflection if you feel that your start is stuttering – in other words if you have concerns and doubts. Continue reading “Crossing the unknown sea”
When you start out with a new product or service, you are starting from scratch. How do you find out whether your product has any chance of success? Will potential customers want your service?
Market testing involves taking your product or service and testing it on a small scale. The more honest and direct feedback that you can get from potential customers, the better. As one small business adviser said, testing your market acts as a bridge between having the big idea and launching a full-scale business. It provides useful, possibly essential feedback but the only downside is that it can reveal your hand to a competitor. Continue reading “Dumb ways to test your new product or service – avoid them”
A business owner running a large factory was closed down because of cheap imports. He then decided to become an importer himself. Things turned out all right in the beginning but he made one wrong move with a container load of goods because of a sudden currency decline and lost millions. He sat down, did some hard thinking and to rescue his dire situation started a takeaway and restaurant business. This business owner knew full well that the restaurant business is risky and made plans to take as much risk out of his new enterprise as possible.
His secret was to start small and keep things small. After opening up in a down economy, a year later he has done exceedingly well. Even halfway through his first year trading he had so many customers that the temptation was they to double up the size of these restaurant space. But he didn’t do this. Having been bitten twice before, he decided to increase his retail space only marginally more. This is meant that he has so many customers that he has an overflow on the pavement outside. Continue reading “How much risk are you willing to take in this economy?”
I was talking to a small business owner some weeks ago when out of the blue he mentioned a subject that he believes strongly about. He said he didn’t admire the celebrity entrepreneurs who will only hire people who already have all the qualifications and skills. But he said he did admire one celebrity entrepreneur who is prepared to take on someone who doesn’t have the qualifications and skills and develop them in his or her business.
What is your approach to hiring new staff? What qualities and experience do you look for? Are you prepared to take on someone who has potential but doesn’t yet have the necessary qualifications, skills and experience? Continue reading ““I hear you knocking, but you can’t come in””
Deep sea fishing from a boat in the Gulf of Mexico (Photo credit: Wikipedia)
Before the great tragedy in False Bay when foreign fishing vessels were allowed to trawl fish before they reached the bay, my father, Brian, ran a ski boat for sports fishing in the bay. In those days in the early 1970s the bay was teeming with fish. At times there were acres of yellowtail, bonito and snoek that entered the bay to feed and spawn.
My father covered the costs of running his ski boat because he had been fishing for many years and was able to come back with reasonably sized hauls. Even though the price of fish was low in those days he was able to pay for petrol costs, licence fees, bait and tackle purchases, maintenance and repair of the Land Rover, boat and trailer and purchase odd new equipment such as a fish finder. A big cost that had to be covered was when he took the boat out into the bay and caught no fish. These fishing trips had to be financed from any surplus from previous good catches. Continue reading “Re-energise your business by better handling cash flow”
English: Busker in Arles, France (Photo credit: Wikipedia)
The other day I saw a busker next to the parking pay station playing on his guitar and singing a popular song. In front of him was his black canvas guitar case and on top were several R2 coins. After I had paid for my parking, I gave the musician R2. As I did this I remembered what a musician had told me while she had busked her way through Ireland. I suggested to the musician that he place a R10 note or two on top of his guitar canvas carrier. He smiled and said he would try it out.
I don’t know whether the busker tried the approach or not but I do know that pricing products and services is based on perceptions. You see if you price too low people don’t place a high value on your product or service. If the busker put out R10 notes, passers-by would notice that the musician placed a high value on his service. Continue reading “A secret about pricing strategy learnt from a busker”
The founder of Liquid Paper, Bette Graham, came up with an idea while watching painters decorate Christmas windows at the bank where she worked as a secretary. She worked five more years while sending her new product from her home. A common myth about entrepreneurs is that they are willing to take any sort of risk no matter how big it is. But looking at some of the stories of entrepreneurs you tend to find that when they accepted a certain amount of risk, they look for ways to reduce or minimise the risk. Another example in a recent report from a US newspaper was the example of the entrepreneur who came up with the pantyhose, Spanx, who didn’t resign from her job for two years. This entrepreneur became the youngest self-made woman ever on the Forbes billionaire list.
Entrepreneurs who can afford the luxury of time and those who want to get their product right before they introduce it onto the market look at ways to reduce risk. The founder of the bagless vacuum cleaner (James Dyson) came up with many prototypes and took several years before he was satisfied that he had something that could be a winning product. He didn’t just go with his first idea. He knew he was up against big competition and a public who would be unfamiliar with such a new concept. The prototyping stage may be the area where a certain product needs the most attention to reduce risk.
Product testing is another area where risk can be minimised over time. The two examples of women entrepreneurs shows how long they took to test their products in the marketplace before they gave up their jobs and pursued their entrepreneurial dream full-time. During this period of testing they were able to ascertain demand, iron out the bugs and learn from real, live customers what they liked and didn’t like about the new products. Jumping into a crowded marketplace with a product that is an unknown entity is a highly risky proposition. Surely, it makes sense to test, test and test again before you can say whether your product or service will be able to stand up against competitive products and services.
Smart entrepreneurs don’t just give up their day jobs and leap into their entrepreneurial dream without making financial plans for themselves and their families. A business mentor or an adviser says that up to 80% of entrepreneurs that she has mentored said the had saved enough money to support their families for a year. She also mentions that two thirds of founders in a survey put out less than $10,000 on their ideas. The myth of the entrepreneurial dream is that entrepreneurs will bet their entire life savings on their new idea. This is erroneous thinking. Accurate analysis of entrepreneurial behaviour shows that there is a fine balance between taking a risk on a new product, service or venture and reducing or minimising the risk.
If you are concerned about the risk in your new business idea, put your name down at no obligation for my forthcoming book “Breakthrough Ideas”. One of the approaches and themes throughout this book is helping those who come up with new ideas to maximise their opportunity in their products or services and minimise, as far as possible, their risk. Even though I have used practical experience and extensive research to show you how to manage a risky proposition, I still recommended that you seek professional advice tailored to your exact circumstances to cover tax and legal implications and any other risks associated with in trying to get your promising business idea off the ground. This book will show you how to do your homework regardless of your idea and encourages you to surround yourself with trusted advisers who can give you a helping hand.
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